What to Expect From a Property Management Company in Montgomery County, PA

As a professional property management company, we follow Pennsylvania and federal guidelines to keep your properties up to code and aligned with local legislation. We strive to provide exceptional customer service to owners and tenants and to be available around the clock to resolve problems before they become expensive. Our goal is to exceed your expectations, and we welcome feedback that helps us improve our processes and give you the best possible experience while we manage your properties.

What to Expect From First Lock as Your Property Manager

When you hire First Lock, here is what you can expect from day one. You get one Executive Property Manager as your direct point of contact, and we return all owner communication within 24 business hours. We price your rental with a comparative market analysis, market it with professional photos and a video walk-through, and approve tenants only after our 12-point screening process. Rent is deposited directly into your bank account by ACH each month, and you only pay a management fee when we collect it. Maintenance is monitored 24/7 and handled by pre-screened vendors, and any repair above your approval threshold comes to you first. We inspect the exterior periodically and the interior at least once a year, with checklists and photos you can see in your owner portal, along with monthly statements and year-end tax reports. And because our management agreement is month-to-month with no termination fees, we earn your business every month. Owners in Collegeville and across Montgomery County get this same standard of service.

What We Expect From You as an Owner