DOCUMENTS NEEDED TO START
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To begin the management process with our company, we will need a fully executed management agreement. Our company uses the PAR Document Residential Property Management Agreement. Within this document, it outlines the stipulations of our agreed upon terms to manage your property.
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We will also need property insurance declaration from the landlord and their insurance company naming First Lock PMC as an additional insured member on your policy.
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Electronic banking information from the landlord to streamline payment processes
COMMUNICATION
Our business model is heavily reliant on clear communication with the landlord and also the tenant and vendors we use to mitigate problems. To effectively manage your propertiescommunication is paramount. If we can keep in contact with you- however you prefer- it helps us to ensure a smooth process from vacant unit to a leased tenant and throughout the lease life.
First Lock Property Management has many ways to be able to be reached. The hope is to be able to be available for our landlords and tenants at all times. To that end, we can be reached by:
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Phone
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Text
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Email
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Website
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Written Correspondence
Online Interactions
Our company utilizes the services of Buildium to ensure smooth transactions and communication between tenants, owners and vendors. Each landlord has their own individual owner portal to be able to access account information, documents and message center to communicate with First Lock property managers.
Tenant Services through Buildium
Tenants have their own portal through Buildium as well, here they can
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Submit general and maintenance requests
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Pay rent online
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Access their lease copies and other tenant document
